Focus
- 13.1: Assessments
- 13.2: Staff engagement and retention
- 13.3: Health and wellbeing
- 13.4: Nutrition
- 13.5: Stress management and prevention
- 13.6: Resilience training and assessment
- 13.14: Creating a positive work culture
Challenges
- 20.1: Performance management
- 20.2: Negativity, conflict and stress
- 20.3: Sickness absence in the workplace
- 20.4: Staff turnover
- 20.5: Workplace bullying
- 20.6: Mergers and acquisitions
- 20.7: Recruitment and retention
- 20.8: Downsizing and redundancy
Solutions
- 21.4: Expert advice
- 21.5: Cultural change management
- 21.6: Leadership and manager behaviour
- 21.7: Team building
- 21.8: Training and development
- 21.9: Coaching and mentoring
- 21.10: Assessments and surveys
- 21.11: Therapy and motivation
- 21.12: Research and analysis
- 21.13: Executives retreat
- 21.14: Conflict resolution service
- 21.15: The Stress Advisory Service
- 21.16: Code for health and wellbeing
Downloads
Workplace bullying
Case Study
Despite individual informal complaints against a head of department stretching over 9 years no action by top management was taken to investigate or resolve the complaints. Instead top management indicated their support for the head of department. So terrified were the individuals concerned, both men and women, that they didn’t realise that each member of the department had been individually affected. They had kept every harmful event to themselves. Eventually, and only because someone was found hysterical in the toilets one day, did the individual complaints merge into a collective grievance; staff having overcome their fear of reprisal by deciding to act together. Over the 9 years the department had reduced in numbers from 15 to 6, with a large amount of absence due to sickness, and the impossibility of replacing staff who left. The reputation of the department was shattered, and the costs incurred in failing to deal with the problems were massive, making the department at risk of closure, thereby diminishing the overall success of the organisation.
The organisation widely published a statement of values that incorporated concern for the health and wellbeing of staff and students and had a policy of no bullying at work.
The problem was caused by the bullying and harassment that the head of department engaged in for 9 years.
Call us on 0845 833 1597 or email us to discover how we can help you train your managers and stop bullying in the workplace.
Need more information?
Including details of our consultancy and mentoring expertise... call or email:
0845 833 1597
Look out for:
Professor Derek Mowbray's
speaking engagements:
20th January 2010
HSJ World Class Workforce
Cavendish Centre, London
Professor Mowbray
will speak about:
an outcome of a
Positive Work Culture