Focus
- 13.1: Assessments
- 13.2: Staff engagement and retention
- 13.3: Health and wellbeing
- 13.4: Nutrition
- 13.5: Stress management and prevention
- 13.6: Resilience training and assessment
- 13.14: Creating a positive work culture
Challenges
- 20.1: Performance management
- 20.2: Negativity, conflict and stress
- 20.3: Sickness absence in the workplace
- 20.4: Staff turnover
- 20.5: Workplace bullying
- 20.6: Mergers and acquisitions
- 20.7: Recruitment and retention
- 20.8: Downsizing and redundancy
Solutions
- 21.4: Expert advice
- 21.5: Cultural change management
- 21.6: Leadership and manager behaviour
- 21.7: Team building
- 21.8: Training and development
- 21.9: Coaching and mentoring
- 21.10: Assessments and surveys
- 21.11: Therapy and motivation
- 21.12: Research and analysis
- 21.13: Executives retreat
- 21.14: Conflict resolution service
- 21.15: The Stress Advisory Service
- 21.16: Code for health and wellbeing
Downloads
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Case Study
Bullying in a hospital in the European Community
The Situation
In this case, which was referred by the Chief Executive of the hospital, a Medical Consultant started behaving inappropriately towards managers, nurses and other doctors, but remained charming to his patients. OrganisationHealth was invited to review the work of the Consultant and his relationships with other staff.
The Action
The staff and the Consultant were interviewed and relevant correspondence was reviewed. Almost two decades of abuse by the Consultant towards his staff was uncovered - the staff had remained silent through fear of dismissal. Additionally, situations were uncovered where the Consultant was undertaking procedures for which he was not trained.
The Outcome
The immediate retirement of the Consultant was recommended together with mentoring and support to the affected staff be supplied by OrganisationHealth to the point that they were confident enough to perform well at work. This enabled the service to continue without interruption, and, after many years, staff confidence was restored. All patient cases were reviewed and no patient was affected by the events.