Focus
- 13.1: Assessments
- 13.2: Staff engagement and retention
- 13.3: Health and wellbeing
- 13.4: Nutrition
- 13.5: Stress management and prevention
- 13.6: Resilience training and assessment
- 13.14: Creating a positive work culture
Challenges
- 20.1: Performance management
- 20.2: Negativity, conflict and stress
- 20.3: Sickness absence in the workplace
- 20.4: Staff turnover
- 20.5: Workplace bullying
- 20.6: Mergers and acquisitions
- 20.7: Recruitment and retention
- 20.8: Downsizing and redundancy
Solutions
- 21.4: Expert advice
- 21.5: Cultural change management
- 21.6: Leadership and manager behaviour
- 21.7: Team building
- 21.8: Training and development
- 21.9: Coaching and mentoring
- 21.10: Assessments and surveys
- 21.11: Therapy and motivation
- 21.12: Research and analysis
- 21.13: Executives retreat
- 21.14: Conflict resolution service
- 21.15: The Stress Advisory Service
- 21.16: Code for health and wellbeing
Downloads
Resilience and presenteeism
Introduction
Resilience is the ability to sustain determination to successfully complete a task or achieve a long term goal. It, also, relates to inner strength that enables individuals to ‘bounce back’ to their normal self in the face of adverse events.
Organisational resilience has similar features – the determination to achieve a goal, and the ability to respond effectively to internal and external pressures for change – the most obvious being, these days, adjusting to the economic pressures.
Presenteeism is the phenomenon that is employees and managers turning up for work but under performing either due to feeling unwell or fear of losing a job. Presenteeism causes massive under performance, yet is hardly addressed by business and services.
The costs of presenteeism
According to research the costs of people coming to work and under performing represents about 58% of the costs relating to psychological distress at work – the remaining costs being associated with sickness absence and staff turnover.
Build resilience against presenteeism
In order to overcome the losses caused by threats to wellbeing and the existence of presenteeism, a programme of Building and Sustaining Resilience at Work is suggested.
Step 1 – use the Health and Wellbeing Questionnaire to establish the level of presenteeism in your business or service.
Step 2 – Establish a training and awareness programme in resilience for your managers and employees.
Step 3 – implement methods of measuring levels of presenteeism.
Step 4 – measure the impact of the training and awareness programmes on levels of presenteeism.
Step 5 – identify managers who need coaching in the behaviours that build resilience amongst staff, and then embark on a coaching programme for these managers.
Download our resilience assessment test to check your resilience levels and those of your staff.
Resilience training
Call us on 0845 833 1597 or email us to discover how our resilience training programme can help your managers and workforce develop resilience against stress and other adverse events at work and at home.
Need more information?
Including details of our consultancy and mentoring expertise... call or email:
0845 833 1597
Look out for:
Professor Derek Mowbray's
speaking engagements:
20th January 2010
HSJ World Class Workforce
Cavendish Centre, London
Professor Mowbray
will speak about:
an outcome of a
Positive Work Culture