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Characteristics of healthy organisations


It is often useful to have a benchmark against which organisations can compare themselves.

Our benchmark for healthy, high performing organisations is taken from research into globally successful organisations – those that have low sickness absence in the workplace and low staff turnover rates, yet have achievements beyond expectations.

Psychologically healthy organisations have:

  • a clear, unambiguous purpose, expressed as a simple ‘big idea’, an idea which all the staff relate to closely, and are proud to discuss with friends and colleagues.
  • an atmosphere of confidence, where all the staff are interested in each other, support each other, and project this confidence towards clients and customers.
  • staff who behave respectfully towards each other, value each other’s views and opinions, work in teams which are places of mutual support, where anything is debated without a hint of humiliation, where the critique of individual and team work is welcomed, discussed and where lessons are learnt and implemented.
  • staff who ‘go the extra mile’ by providing unsolicited ideas, thoughts, stimulus to each other, and where their interest in their customers offers something more than is expected, beyond courtesy, and beyond service, offering attentiveness and personal interest.
  • challenges for their staff, that provide opportunities for personal development through new experiences, and which treat everyone with fairness and understanding.
  • staff who are personally driven towards organisation and personal success -intellectually, financially, socially and emotionally.

We use this benchmark when helping organisations reduce their levels of expenditure on sickness absence and staff turnover, and wish to improve their all-round performance.

Download our Characteristics of healthy organisations

Our consultancy service helps organisations to implement the characteristics of a healthy organisation.

Call us on 0845 833 1597 or email us to discover the range of support we provide to implement health and wellbeing in the workplace.

Now available as in-house one-day workshops:


Wellbeing, Performance and Resilience

Leading for Resilience


Email for further information

0845 833 1597

Look out for:


Professor Derek Mowbray's

speaking engagements:


20th January 2010

HSJ World Class Workforce

Cavendish Centre, London


Professor Mowbray

will speak about:


Wellbeing and Performance –

an outcome of a

Positive Work Culture


For More information

Call us on 0845 833 1597 or use the email template link to request further information. Click here to contact us.

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